New Surface Pro's random sleep bug: Fix is on the way, says Microsoft - Techies Updates

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Friday, July 14, 2017

New Surface Pro's random sleep bug: Fix is on the way, says Microsoft

Surface Pro proprietors soon won't have the capacity to accuse a Microsoft bug for gobbling up their homework.

Microsoft trusts it has distinguished the reason for the rest issue influencing the new Surface Pro and is trying a fix. 

Microsoft has at last recognized the issue that has made some Surface Pro tablets mysteriously enter rest mode, making clients lose information. 

Not long after Microsoft dispatched its new 2-in-1, some Surface Pro proprietors revealed encountering a rest issue that seemed to shut down the machine in spite of it being effectively utilized. 

In mid-June, there were a modest bunch of reports on Reddit and Microsoft's people group page, and now a few hundred individuals have posted on Microsoft's gathering with their encounters of a similar issue. 

The principal individual to report the issue on Microsoft's discussion asserted to have lost school work due to the issue. 

Luckily, in the previous two days a Microsoft agent affirmed on the discussion page that the organization has recognized the imaginable reason for the bug and is trying a fix that will be conveyed soon. 

"We trust we have recognized the issue, and are at present testing a fix that will be conveyed through Windows Update," the Microsoft agent said. 

In a moment refresh, BryanH noticed that the fix was excluded in the current week's Patch Tuesday refresh in light of the fact that testing is as yet in progress. The Surface Pro 4 got a refresh for the Keyboard to help the new Type Cover, yet the Surface Pro hasn't been refreshed since June 15. 

Microsoft will advise clients by means of the page on its gathering and will likewise refresh the Surface Pro Update History page once the fix has been discharged. 

Elements Microsoft needed to know amid its examination included whether the rest issue happened when utilizing an extra, for example, the Surface Pen or Dial, and what physical position the gadget was in when it happened. It likewise needed to know whether clients had changed power settings. 

Clients on Reddit have detailed the issue occurring in different situations, for instance, while watching Netflix, perusing the web, or utilizing Microsoft's own applications. 

Many have additionally noticed the issue is reminiscent of rest issues that tormented past Surface Pro models. The issue additionally seems to influence numerous arrangements of the new Surface Pro. 

Microsoft hasn't indicated when it will discharge a refresh.

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