One of the most popular stories I’ve written explained why I ditched my MacBook Pro for a Chromebook in
2012. Back then I didn’t know how long it would last, but it's become
one of my more long-lived technology changes, sustained for two-plus
years with few regrets.
Not only am I still using my Chrome book, now my business and family do
too. Swapping out of Apple’s walled garden for Google’s fenced yard was
the right move. I still long for a fully open source solution – an open
field in the commons – but I don't want to make a full-time hobby of
keeping my laptop working.
I bought a new Chrome book – a touchscreen Lenovo T20p, which was
ridiculously cheap – but my original Samsung 550 is still running well
(albeit with reduced battery life). I keep both around the house and use
them interchangeably.
That’s not to say it’s been trouble-free with our various ChromeOS devices. To start with, the hardware has failed once or twice, though
I’ve found the vendor support effective (in part as a result of buying
through suppliers who mediate many problems. Much more important, I have
multiple devices in the office and can switch seamlessly between
different Chrome books and Chrome boxes and be productive in mere moments
on a new device.
Much more concerning was a recent issue where an update pushed out to Chrome book users caused a permanent failure mode
that looked like a hardware problem. That had me using a backup device
for several days before Google was able to release a new update to fix
it. All the same, these experiences were quite different to my days on
Macs – where a visit to an impossible-to-book Genius Bar would be needed
– or on Windows, where I never found a way to get correct problems.
As for the MacBook Pro – yes, it’s still in use, but as a server for
legacy apps and devices. The giant Cinema monitor is now connected to a Chrome box, where it provides a huge and perfect display at enormous
resolution. The laptop itself spends most of its time as a print server,
connecting a legacy laser printer for us all to use on Google Cloud
Print. I sometimes use Chrome Remote Desktop to connect to it and run a
configuration utility for the home network, but these days I can run LibreOffice on the Chromebook via RollApp.
The last routine use of the Macbook has been eliminated. Apple’s gradual
abandonment of its legacy users – for example, eliminating support for
older small-business file servers, which prevented me from accessing my
NAS from the Mac when I foolishly “upgraded” to Mavericks – coupled with
its selective approach to app screening makes me think I jumped at exactly the right time.
As for my workflow, I use the same applications mentioned originally.
The most significant addition is that all my writing for InfoWorld now
happens in a great Chrome markdown editor called StackEdit, which I've installed as an app
for offline use. It offers a fully WYSIWYG preview, exports to HTML and PDF, and syncs with Google Drive, Dropbox, and CouchDB. It’s open source
under the Apache license, and the app is offered free of charge, but
I’ve subscribed to support the developer as I’m keen for it to keep
evolving.
Printing remains a weakness, although our printing experience has
improved overall. All the new printers bought by the office and family
in the last year have included Google Cloud Print capability, which allows for simple printing once it’s set up. It’s possible to share printers with a Google Group,
so we have a family and an office group that our various printers
belong to. That means giving everyone access to every printer –
including those at grandparents’ homes – is as easy as subscribing them
to a group. When it works, it’s great, but diagnosing printing problems
remains a miserable experience. Google needs to focus attention on the
usability and supportability of Cloud Print.
Security is gradually changing. All my devices support Google Security Key, so I now have a Yubikey as my default second factor in two-factor login. With the addition of Smart Unlock to ChromeOS and to Android Lollipop, signing in is becoming a rarity. Meanwhile, I have found the Mailvelope
add-on from Chrome, which allows me to use both encryption and signing
with browser-based email, so the need for a desktop system for crypto is
decreasing.
Google’s Android runtime for ChromeOS is a clever idea that brings the
large and lively Android developer ecosystem directly to the still-small
Chrome developer ecosystem. As a result of Android support, I use
Evernote more often, now that its full-featured Android client runs on my Chromebooks.
I think this gradual migration of full-strength apps over to the
Chromebook will be one of the most significant improvements of 2015.
Overall I am still a happy Chromebook user. Chromebooks run on an open
source foundation, which means Google invests in open communities in
varying degrees. The apps I use leave me free to switch suppliers to
varying degrees, and I’m trying hard to find open source alternatives
among them. I've spent much less money to stand pat than I would have in
either Apple or Microsoft’s ecosystem, while the functionality steadily
expands. The biggest lock-in is Google’s login and identity management
system, but an alternative seems beyond the reach of the noncorporate
user.
Given how little it costs to buy a Chromebook at the moment – even enterprise-grade devices cost less than $300 – now may be the time to give it a try.
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